What is Webconnex?
Webconnex is an donations/event registration platform that we partner with. It's included in your FedWeb fees and there is no additional monthly charge to use it, aside from credit card processing charges.
What products are included with the Webconnex platform?
GivingFuel - Donations forms
RegFox - Registration form for monetary and non-monetary events
TicketSpice - Registration forms for ticketed events
RedPodium - Registration forms for events like 5K races
Do I have to pay extra for a Webconnex subscription?
Your Webconnex subscription is included within your FedWeb fees. Normally, there is a monthly subscription fee to use the Webconnex products, but we have negotiated a special deal for FedWeb customers to have those charges waived! The only cost to use Webconnex is a credit card processing fee, which is a small percentage of each transaction - but you may not even pay these fees if your donors choose to cover them for you.
What if I need help with my donation or registration forms?
We have a product expert on our staff who provides all onboarding, training, and support for Webconnex admins on FedWeb. We prioritize getting you timely and accurate help. We provide support through email and Zoom.
Do I have to use this platform if I want to be on FedWeb?
Nope! We like to bundle software into our services package when we can so it's there if you need it, but if you are happy a with another platform that you are already using, you are more than welcome to stay with it.
Who do I contact to learn more about Webconnex?
Please email info@fedweb.org to schedule a demo and learn more about Webconnex.